Completion of New Creator Bonus steps not being recognized

I have an effect that gained some traction and exceeded 600 videos from individual people, however not a single one is being tracked in the effect house program. Anyone have any idea what is happening or what I’m doing wrong?

hi! I have the same problem.


Hi @Jai! To clarify, are you seeing 600 uses on the Manage portal, but zero uses in your app?