Please Help! The Missing Hair!

Hello, everyone!
I got this issue where the hair is not displaying on Effect House
The first picture shows a red sphere imported to effect house (Missing the hair).
The 2nd picture shows the 3D model on Blender with hair, but when I exported the model to Effect House the hair is gone!?
Anyone knows how to successfully display the hair on effect house?
Thank you I will appreciate your help! :star_struck: :blush:

HI @SwimKnot i solve that case lke that when i completely exit the application and start again.That’swhat happened with the new version,the 3D model simply disappears.Ihope they will solve it soon. @Greg @magicalcelery