i have the same problem
I make filters for fun, I don’t make money, I use my knowledge from AI and the transfer to 3D takes several hours. The performance test in the application confirms that the filter is ready to be sent and processed. And that’s where the problem arises, the support response is that the filter does not meet the performance requirements. After years of work and over 1.5k filters, I know the topic of work and the system very well. Therefore, until the app itself is fixed, I will stop working, warm greetings to all admins and support